The primary core value of Shakti Veda is to provide a targeted bespoke integrated healthcare approach to its clients. The combination of Eastern and Western healthcare services and passion for the best quality products, drives the brand value resulting in a successful business. The core values that will drive our business appear below and relate to staff, customers and stakeholders.
Satisfying and Delighting Our Customers
They are our the most important stakeholders in our business.
Extraordinary Customer Service
We go to extraordinary lengths to satisfy and delight our customers. We want to meet or exceed their expectations on every visit to Shakti Veda. We know that by doing so we turn customers into advocates for our business. Advocates do more than shop with us, they talk about us to their friends and others. We want to serve our customers competently, efficiently, knowledgeably and with flair.
We can generate greater appreciation and loyalty from all of our stakeholders by educating them about natural and organic foods, health, nutrition and the environment.
We offer value to our customers by providing them with high quality products, extraordinary service and a competitive price. The challenge is to improve the value proposition to our customers.
We value retail experiments. Friendly competition within the company helps us to continually improving our store. We are constantly innovating and raising our retail standards and are not afraid to try new ideas and concepts.
Inviting Store Environments
We have created a store environment that is inviting and fun, and deeply reflects Ayurveda and the communities we serve. We want our place to become a community meeting place where our customers meet their friends and make new ones.
Supporting Team Member Excellence and Happiness
Empowering Work Environments
Our success will be dependent upon the collective energy and intelligence of all of our Team Members. We strive to create a work environment where motivated Team Members can flourish and succeed to their highest potential. We appreciate effort and reward results.
We will take responsibility for our own success and failures. We celebrate success and see failures as opportunities for growth. We recognize that we are responsible for our own happiness and success.
The fundamental work unit of the company are self-directed Team. Team meets regularly to discuss issues, solve problems and appreciate each others’ contributions.
Open & Timely Information
We believe that knowledge is power and we support our Team Members’ right to access information that impacts their jobs. Our books are open to our Team Members. We also recognize everyone is right to be listened to and heard regardless of their point of view. Appropriate level in-service training and CPDs are open to our team to further develop the depth of the knowledge for work.
Our company will continually improve through unleashing the collective creativity and intelligence of all of our Team Members. We want to recognize that everyone has a contribution to make. We will keep getting better at what we do.
Shop by Dosha: Selling the Highest Quality Natural and Organic Products Available
Passion For Food, Organic and Ethically sourced skin care products
We appreciate and celebrate the difference that natural and organic products can make to the quality of one’s life.
We have high standards and our goal is to sell the highest quality products we possibly can. We define quality by evaluating the ingredients, freshness, safety, taste, nutritional value and appearance of all of the products we carry. We are buying agents for our customers and not the selling agents for the manufacturers. We will work with Britains and Europes best quality traders who have showed us how they source organic herbs and products, an amazing example is Pukka Herbs.
Creating Wealth Through Profits & Growth
We will earn our profits every day through voluntary exchange with our customers. We recognize that profits are essential to creating capital for growth, prosperity, opportunity, job satisfaction and job security.
Caring About Our Communities & Our Environment
We will support organic farmers, growers and the environment through our commitment to sustainable agriculture and by expanding the market for organic products.
Wise Environmental Practices
We respect our environment and recycle, reuse, and reduce our waste wherever and whenever we can.
We recognise our responsibility to be active participants in our local communities. We will give a minimum of 5% of our profits every year to a wide variety of community and non-profit organisations.
Integrity In All Business Dealings
Our trade partners are our allies in serving our stakeholders. We treat them with respect, fairness and integrity at all times and expect the same in return.
Promoting the health of our stakeholders through healthy eating education
Healthy eating is a basic foundation for optimum health and well-being. By providing healthy eating education we inspire and empower our stakeholders to make the best health-supportive, delicious food choices to maximize personal health and vitality.